FAQs for Private Shuttle Service1. What areas do your private shuttle services cover?
Our private shuttle services cover key locations throughout California, including San Diego, Los Angeles, and popular destinations like Disneyland, SeaWorld, local airports, and regional attractions. We can also accommodate special requests for specific routes. 2. How do I book a private shuttle service? You can book a private shuttle service by contacting our customer service team directly or by visiting our website. We recommend booking in advance to secure your preferred dates, times, and vehicle type. 3. What types of vehicles are available for private shuttle services? We offer a range of vehicles, including luxury sedans, SUVs, sprinter vans, and larger coaches. Our fleet can accommodate small groups, large parties, and everything in between, ensuring comfort and convenience for your group. 4. Can I customize the pick-up and drop-off locations? Yes! With private shuttle services, you have the flexibility to choose custom pick-up and drop-off points based on your event or travel itinerary. Just provide the details when you book. 5. Are your private shuttles available for special events? Absolutely. Our private shuttles are perfect for weddings, corporate events, family reunions, airport transfers, and special occasions. We’ll work with you to create a seamless transportation plan for your event. 6. What amenities are available on your private shuttles? Our shuttles feature comfortable seating, climate control, and complimentary Wi-Fi. Depending on the vehicle, additional amenities may include onboard restrooms, power outlets, and entertainment systems. 7. How far in advance should I book a private shuttle? We recommend booking at least two weeks in advance, especially during peak travel seasons or for special events. However, we’re happy to accommodate last-minute requests based on availability. 8. Are your private shuttles wheelchair accessible? We have ADA-compliant vehicles with wheelchair accessibility. Please inform us at the time of booking so we can arrange the appropriate shuttle for your group. 9. Can I bring luggage or large items on the shuttle? Yes, private shuttles can accommodate luggage and larger items. Please let us know in advance if you have oversized luggage or special equipment, so we can ensure adequate space. 10. Do you offer custom routes or multiple stops for private shuttles? Yes, private shuttle bookings allow for customized routes and multiple stops. Simply provide your itinerary, and we’ll work with you to plan a convenient and efficient travel route. 11. What is your cancellation policy for private shuttles? Cancellations made at least 72 hours in advance are eligible for a full refund. For special event bookings, specific cancellation policies may apply. Please review our full cancellation policy during the booking process. 12. Are pets allowed on private shuttles? Pets are allowed on private shuttles upon request. Please let us know when booking so we can make the necessary arrangements to ensure a comfortable ride for all passengers. 13. Can I request a specific driver for my private shuttle? We strive to meet all guest preferences, including driver requests. If you have a preferred driver, please inform our team during booking, and we’ll do our best to accommodate your request. 14. How do I reach customer support if I need assistance during my trip? Our customer support team is available via phone and email, provided in your booking confirmation. If you need assistance during your trip, don’t hesitate to contact us for immediate support. If you have additional questions or special requirements, feel free to contact our team at [email protected] and 619.722.8687. We look forward to providing you with a seamless and enjoyable private shuttle experience! |
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Visit Us in San DiegoCentrally located in downtown San Diego:
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